Blog

On our Business Franchise Blog, we share a wealth of content from knowledgeable writers around the world. Here you'll find both news and advice covering everything in franchising and business. Whether you're just getting started, expanding your business, or just want to stay up to date, the Business Franchise Blog has got you covered. Find more specific content by also visiting our Expert Advice and Latest News pages.

How to build a successful employee referral program

May 24, 2016
Employee referrals are the most powerful tool in recruiting. Referred employees have higher retention rates and increased employee engagementˡ. Sam Hannaway, Customer Success Manager, REFFIND, said, “Hiring through employee referrals can deliver outstanding results but some companies don’t see the value of an employee referral program because the program itself is flawed. Creating an employee...

How to avoid unpaid overtime and its fallout

May 19, 2016
Australian full-time employees work approximately $71.2 billion worth of unpaid hours combined each year, according to research by HR and recruitment firm, Randstad (1). While much of this unpaid overtime may occur by accident, a long-term dynamic of employees working beyond their contracted hours can lead to dissatisfaction and lower productivity. However, there are ways organisations can...

How employee freedom leads to a better customer

May 19, 2016
Most organisations are built around the traditional top-down, command and control structure. However, giving employees the ability to be involved in decisions regarding customer support can lead to greater levels of customer satisfaction. One way to do this effectively is to implement both customer and employee feedback channels with clear visibility of the results/feedback. Bill McMurray,...

Unwrapping the Forrest Gump budget

May 4, 2016
A mixed box of handmade bonbons, soft centres and empty chocolate wrappers Federal Treasurer Scott Morrison has released a suite of measures designed to drive economic and job growth, target tax avoidance by large multinationals and increase access to superannuation benefits for some Australians whilst limiting access for others. Although the early leaking of Federal Budget measures has become...

How to retain top-performing staff in a multi-generational workforce

April 28, 2016
Managing a multi-generational workforce is becoming more complex as younger employees (known as Millennials) bring a different set of expectations to the workforce. These younger workers are digital natives: they expect to be able to work from anywhere, on any device, at a time that suits them. And, as they fill revenue-generating roles, they are often required to travel more, creating a whole...

Restraint of Trade Provisions

April 28, 2016
Restraint of trade provisions can serve as an important mechanism for business owners to protect their business assets, customer databases, business know-how and trade secrets, both in situations where these were developed by the company or acquired from another party. A commonly repeated criticism is that such provisions, being difficult to enforce, are not worth including in contractual...

Why Australian online retailers are failing to get the most from email marketing

April 5, 2016
Many companies understand the value of email marketing but few are maximising the results, according to new research by Teradata. In December 2015 and January 2016, Teradata analysed 50 of the largest e-commerce sites in Australia regarding their online customer sign-up process and newsletters. The research monitored companies in the following industries: fashion; health, beauty and lifestyle;...

What is all the hype about Franchising in Australia?

April 5, 2016
After over 100 years of success, Kodak couldn't survive employing the same business strategy. It tried to change and grow, but an organisation like Kodak still failed. Let's be real! There are plenty of stories like Kodak that fill our history and provide education for our future. It is no different with franchise brands. Do we have to be competitive? Absolutely. The market dictates this and...

Eight potential economic events to be aware of in 2016

March 30, 2016
Government policies and changing market conditions are likely to affect Australians more significantly in 2016-17 than any other time in recent history, according to RSM Financial Services Australia. Individuals and businesses alike need to be aware of the potential fallout from these events, taking steps to protect themselves where necessary. Evan Tsipas, principal, RSM Australia, said, “The...

How to find your passion and make it work for you

March 24, 2016
When Don and Gretchen Bantock first purchased a Bedshed franchise in 1986, John Farnham’s ‘You’re the Voice’ was a newly released hit song, Crocodile Dundee had premiered in April and Bob Hawke was Prime Minister of Australia.  A lot may have changed since then, but Don, now aged 82, still gets up to watch the furniture trucks go out every day at 8am, and is actively involved in his Bedshed...

Global study reveals Australians are in it for the money

March 24, 2016
Study gauges workplace attitudes and motivations, and reveals how employers can increase employee engagement and productivity Qualtrics, the world’s leading insight platform, has released the results of its first Global Attitudes Toward Work survey, which mined the insights of people from 14 countries and found some surprising—and some not so surprising—findings of how Australians are...

The true cost of invoice management and how to ensure cash flow is steady

March 21, 2016
Good invoice management is essential to keep cash flow steady. Many organisations still waste time and expense on invoice management. Automation technology can take the financial burden out of the accounts payable process. Matthew Goss, ANZ managing director, Concur, said, “It costs money every time an invoice is processed. The labour cost plays a large part in that expense due to the time it...

Count Down to June 30 is on - get planning

February 3, 2016
With the countdown to New Year 2016 a distant memory now, Clive Barrett First Class Accounts Bookkeeping Executive Chairman said business owners needed to start thinking about a countdown of a different kind – the countdown to the end of the financial year. While it may seem a little premature, Mr Barrett said the traditionally quieter start of the calendar year was the perfect time to begin...

Unfair terms threaten business contracts

February 3, 2016
All small businesses across the country could find themselves left with defective contracts if they fail to recognise an amendment to Australian Consumer Law, according to leading Brisbane law firm Paxton-Hall Lawyers. The little noticed amendment, regarding unfair contract terms legislation, was passed in October last year and is beginning to trap businesses who are yet to appropriately update...

10 Ways To Change Your Businesses Growth In 2016

January 25, 2016
By Sophie Davidson In December, Prime Minister Malcolm Turnbull unveiled an investment plan worth AUD$1.1bn designed to boost Australia’s competitiveness and nurture business relationships. Although this was in response to a protracted period of low commodity prices, it is hoped that the package will also encourage innovation and fund industrial research and development. However, if you feel...

Traditional beauty academy receives a makeover

January 20, 2016
Class is in session for beauty therapists across Australia, with the launch of Australian Skin Clinics’ cutting-edge education facility, The Advanced Skills Academy, which is now a registered training organisation (RTO). Based on the Gold Coast but offering courses nationally, the new-look training academy offers state-of-the-art technical equipment, trainers with real world experience and a...

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