Blog

On our Business Franchise Blog, we share a wealth of content from knowledgeable writers around the world. Here you'll find both news and advice covering everything in franchising and business. Whether you're just getting started, expanding your business, or just want to stay up to date, the Business Franchise Blog has got you covered. Find more specific content by also visiting our Expert Advice and Latest News pages.

Millennials rewriting the small business handbook

January 8, 2018
Millennials rewriting the small business handbook Hazem Sedda, Instagram star and local Sydney celebrity, is just one of the millennials changing the face of the retail sector through tech and their ability to think outside the realms of traditionalism. If you’re a resident of Redfern, it’s likely that you have visited what’s dubbed as ‘The Greatest Convenience Store on Earth’. Located in Sydney...

Franchise Financing: Funding Options

December 15, 2017
Franchise Financing: Funding Options Starting your own franchise business is impossible without enough capital to cover its initial costs. Want to know your best options? In this article, you will learn how you can finance the purchase of a franchise, where you can find financing assistance, and some of the risks you need to consider before embarking in. 1. Bank Financing The first place to look...

5 Hacks to Create the Best Bar Team You’ve Ever Had

December 15, 2017
Sometimes, you walk into other people's venues and think: how are their staff so well behaved? Why is the place so clean? What are their secrets? Managing a bar isn't easy. Among juggling stock, budgets, customers and the long list of other managerial priorities, you also have to manage your staff - and managing people is the toughest job of all. According to founder of online hospitality support...

Get More Attention with a Menu Makeover

December 15, 2017
Capturing the attention of restaurant-goers is difficult in a crowded market, but keeping that attention and building a loyal customer base is even more of a challenge. We spoke to the founder of online hospitality support hub Profitable Hospitality, Ken Burgin, who stressed that restaurant owners often overthink the changes they need to make to inspire loyalty and attract new customers. “While...

The Top 3 Questions SMEs Ask When Hiring a Bookkeeper

December 15, 2017
SMEs looking to hire a bookkeeper for the first time or those seeking a new bookkeeper will no doubt have a list of questions they will want answered before they commit. To save you time and prepare you for your initial consultation, we’ve asked a seasoned bookkeeper for the answers to the most frequently asked questions by SMEs when they meet a bookkeeper for the first time. How much will your...

Four Tips to Help Employees Secure Mobile Devices Over the Holidays

December 15, 2017
The holiday season is looming and, while many workplaces are shutting down, some employees plan to continue working remotely. However, to do this securely workers must take appropriate precautions and they overlook securing mobile devices, according to Ixia. Ardy Sharifnia, general manager, Ixia, said, “The popularity of mobile devices and their access to data makes mobile security especially...

Why you Need to Get Your Budgeting in Order Before you Apply for an Overdraft

December 6, 2017
For many SMEs, the day-to-day reality of running a business will mean that the first time they sit down to undertake a thorough analysis of their financial status is when they are planning to hit up their lender for more capital. In order to obtain a clearer picture of the financial health of their business and to have the best chance of obtaining the funds they need to expand, SMEs need to...

When Customer Experience Failures Hit the News: Knowing the Customer is Everything

December 6, 2017
There have been far too many recent news stories about major brands hitting the headlines for failing to live up to customers’ expectations. When a single customer complaint goes viral and get millions of views on social media, those larger failures become mainstays on the national, and sometimes international, news agenda. It’s happening to brands everywhere, from different industries and...

How businesses can improve customer service by making it personal for workers

November 28, 2017
Recent research by Qualtrics revealed that Australian customer service workers go out of their way to ensure customers have a good experience because it’s personally satisfying for them. The research also revealed that companies could potentially improve their customer service performance by providing more feedback and recognition to customer service staff. Bill McMurray, Managing Director, Asia...

Top 10 Leading Franchises in Australia

November 24, 2017
Franchising is one of the fastest growing industries in Australia, representing 4% of our economy. This business format offers aspirant franchise partners opportunity to run their own business, while being backed by an established and proven system. Franchising in Australia According to the 2016 Franchising Australia survey, there are currently 1,160 Australian franchise systems and an estimated...

Protecting businesses when distributors collapse

November 22, 2017
While small- to medium-sized enterprises (SMEs) cannot completely protect themselves when faced with the collapse of a distributor, there are a number of steps businesses can take to safeguard the goods supplied, according to trade credit insurance provider, Atradius. Mary Ibrahim, head of client services, Atradius said, “It is difficult for SMEs to protect themselves from the impact of another...

Founder of MyBudget Tammy Barton Shares Her 5 Tips for a Great Xmas Party Without Going Broke

November 22, 2017
Founder of MyBudget Tammy Barton Shares Her 5 Tips for a Great Xmas Party Without Going Broke “Be creative and start planning now. By just starting with these five tips, you’ll save money and still have a great party for your staff. The first step is to get your budget in order and stick to it,” says Tammy.   1.     Party with other companies If you share an office space with another company, or...

Australian workers crave consistent feedback to improve leadership capability and job performance

November 22, 2017
Australian workers crave consistent feedback to improve leadership capability and job performance Strong leadership is crucial in any organisation because culture tends to follow the leader’s example. A positive leader with good instincts will attract like-minded people, while negative leaders can damage morale and make it difficult for talented staff to do their best work. A recent global survey...

How to keep company credit card spending under control

November 21, 2017
How to keep company credit card spending under control Giving employees access to a company credit card demonstrates trust and makes company spending easier but company credit cards are open to abuse, which can cost companies significantly. However, the benefits of giving employees a company credit card normally outweigh the risks of abuse, as long as the company takes a few simple steps to...

10 Things Business Leaders Need to Know About Digital Transformation

November 15, 2017
10 Things Business Leaders Need to Know About Digital Transformation By Greg O’Loan, regional vice president, ANZ, Epicor Software Digital transformation is not just a phase or a buzzword. Business leaders are realising the important role technology is set to play in their growth strategies. A recent Gartner report states that the number of CEOs ranking IT as a priority has risen from 19 per...

Why new data breach laws may only be the tip of the iceberg for Australian SMEs

November 14, 2017
Why new data breach laws may only be the tip of the iceberg for Australian SMEs While Australia has already mandated remedial action against data breaches with the Notifiable Data Breaches (NDB) scheme coming into effect in February 2018, there may be more to follow and businesses must act now to prepare, according to Wavelink. The laws being implemented overseas are far more stringent than those...

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