Blog

On our Business Franchise Blog, we share a wealth of content from knowledgeable writers around the world. Here you'll find both news and advice covering everything in franchising and business. Whether you're just getting started, expanding your business, or just want to stay up to date, the Business Franchise Blog has got you covered. Find more specific content by also visiting our Expert Advice and Latest News pages.

AGM wash-up: A perfect time to review shareholder unrest

November 16, 2016
A spike in first strikes experienced by a handful of high profile listed companies this AGM season should remind directors that poor management of stakeholders’ expectations in the lead-up to the annual general meeting can seriously backfire, cautions Ralph Martin, National Technical Director at RSM Australia. By better tapping into the mood and expectations of shareholders, listed companies...

How millennials perceive women in leadership

November 11, 2016
The business benefits of achieving gender diversity in the workplace are well documented. For example, gender equity can increase the organisation’s problem solving capabilities, and research has found that a diverse workforce can improve a business’s financial performance. As millennials continue to advance in their careers into leadership roles, it’s the perfect time to question how...

Business travel trends for 2017

November 3, 2016
Australian organisations require their employees to travel more, and farther afield, than any time in the past. This is due to increased globalisation and the distance between Australia and the rest of the world, as well as the vast distances between Australian cities. Murray Warner, business development director, Concur, said, “Despite technological advances that make it easier for workers to...

Talent sourcing in a time of business transformation

November 3, 2016
Like most industries, recruitment is experiencing disruption caused by digital transformation, new business models and changing working cultures. Candidates and employers are finding new ways to connect and Australian recruiters must adapt to these changes to avoid being left out of the loop, according to talent services business, Ignite. Ignite CEO Peter Wilson said, “Everything in the world...

Franchise ‘counsellors’ saving Industry Relationships before Estrangement and Divorce

October 26, 2016
Relationships between franchisees and franchisors are similar to a marriage where problems surface once the honeymoon is over and if not resolved can lead down an emotional and costly path. Franchise Expert Tracy Eaton believes franchisees often get caught up in the excitement of buying into a business at the start then question their decision once reality and hard ongoing work kicks in. “This...

What to do when you’ve been hit by a ransomware attack

October 20, 2016
ANZ businesses hit by ransomware attacks have got bigger cybersecurity problems and must consider an entire security audit to avoid jeopardising their business, according to Palo Alto Networks. Ransomware is a cyberattack that encrypts business information so that users can’t access the files, effectively locking the business out of its own systems and data. The attackers then demand a fee to...

Turning a dream into an investment

October 18, 2016
Tony Schafer, from Bedshed Aspley, vowed he would own a business before he turned forty. He bought a Bedshed franchise two weeks before his fortieth birthday, and hasn’t looked back. While the first few years were not easy, Tony’s story demonstrates how dedication and commitment can really pay off. Tony worked long and hard to get the business in the position it’s in now. Fast forward ten years...

The Answer to the Big Question for New Franchisees – How do you choose the best franchise for you?

October 18, 2016
A revolutionary new educational offering from Griffith University’s Asia-Pacific Centre for Franchising Excellence has been launched to address the most important of decisions facing those embarking on a journey to become a new franchisee. There are consumer signposts everywhere today for people looking to make purchases of all shapes and sizes. Consumers have a myriad of ratings, comparison...

Managing interns to increase retention

October 4, 2016
Businesses that effectively manage interns can help develop them into well-rounded workers that stay with the business long-term, reducing the organisation’s overall recruitment costs. Leslie Tarnacki, VP and GM of Human Resources, WFS: A WorkForce Software Company (WFS Australia), said, “Interns see their time at a company as an opportunity to learn. By scheduling them to work alongside...

How Australia’s Most Successful Franchise Groups Get Ahead With their Insurance

September 23, 2016
Franchising in Australia is in a strong position; higher disposable incomes, parents returning to the workforce and an ageing population are touted to be the driving factors in the industry’s strength – with major growth felt in the food retail, personal services and home maintenance sectors*. Over the last five years, the Australian Franchising sector has recorded average annual growth of 2.7...

Five warning signs of employee fatigue

September 14, 2016
Fatigued employees are a risk in the workplace. They can be underproductive and even dangerous in critical situations. Reduced alertness due to fatigue results in nearly 10,000 serious workplace injuries in Australia each year. (1) Businesses must be able to recognise the signs of fatigued employees and how to correct their workload to provide them with greater balance. Leslie Tarnacki, vice...

How slacking off can contribute to workplace productivity

September 14, 2016
Slacking off at work is traditionally seen as something to be hidden from managers. However, including slacking off in a workplace culture can be a way to promote productivity, according to REFFIND. Rob van Es, acting CEO, REFFIND, said, “Productivity should not be measured by the hours an employee spends at work. Research has found that the more time an employee spends at work over a week, the...

Australian business celebrates female franchise owners this Business Women’s Day

September 13, 2016
Home Instead Senior Care is celebrating its successful female franchise owners this month, with Business Women’s Day approaching on the 22nd of September. Home Instead Senior Care is a global network of locally owned and independently operated franchises and there are currently over 1,000 offices in 16 countries around the globe. In Australia alone, there are 24 franchises and this number is...

Vehicle traffic data – is this important to your site decisions?

September 13, 2016
Making major business decisions on where to locate your new stores? As QSR’s or many other franchise businesses, the vehicle traffic data past your proposed site should be one of the major Drivers of your business, and how can you measure this? Whether you are a petrol station, drive in liquor store, convenience store, fast food (with drive thru) or many others, one of the first major Drivers...

Best practices for handling duty of care for travelling employees

September 1, 2016
Business travel, while often essential, comes with increased risk for travelling employees and heightens the corporate liability of employers in providing duty of care to staff. As employees become more autonomous and book less of their travel through a corporate travel agency, organisations have less visibility into the whereabouts of travelling employees. This can negatively affect employers...

Australian retailers must offer better delivery and returns services or risk alienating customers

August 24, 2016
Australian online retailers are failing their customers by offering inadequate delivery services, and they must improve delivery options or risk alienating customers, according to last-mile delivery solutions provider, Blackbay. Blackbay partnered with MeeMeep.com to complete the recent Blackbay and MeeMeep Consumer Delivery Preferences Report which consisted of 1212 respondents. MeeMeep is an...

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