Conference 2012 – Franchising in the year of the Dragon


This year’s Conference was judged a great success by attendees, with the responses to the post-conference survey scoring the speakers, content and organisation in the high ninety per cents for satisfaction.

The Conference, held at the Copthorne Hotel, Bay of Islands, benefited from a new Principal Sponsor, New Zealand Post and a new Platinum Co-Sponsor, The Radio Network, along with wellestablished sponsor, BNZ.

Many rated it as the best FANZ conference they had attended and there were some very positive responses from first time attendees who were amazed at the welcome they received and the openness of delegates willing to discuss issues in their own systems.

Following on from previous conference survey requests, this year’s speaker line-up had an increased number of franchisors from both sides of the Tasman talking about their own systems and experiences, and a franchisee’s story was told by well-known media personality,

Mary Lambie, now owner of the Subway, Telecom Place, one of their top five performing outlets in the country. Ian Robertson and Susan Needham from NZ Post gave a fascinating presentation on the range of data solutions that can assist in business planning, with other speakers covering a wide range of informative topics. Professor Natalie Jackson, Professor of Demography at Waikato University, gave a “wake up call” to businesses in her presentation, with the projections that in just eleven years there will be more New Zealanders aged over 65 years than those aged less than 14 years. Almost all future growth in the country will be at the older ages and in many regions population growth has already ended. She ended by saying that this was the new reality, but businesses that understood and planned for these changes would find new opportunities.

The live video link-up session that has now become a tradition at FANZ conferences, was with the Chairman of the Malaysian Franchise Association together with the Director of the Franchise Development Division of the Malaysian Ministry of Domestic Trade. The Malaysian Government is a significant supporter of franchising, with funds allocated in various areas to encourage development.

Winding up the Conference was an inspiring keynote speech, at times both full of humour and pathos, given by the New Zealand founder of Contiki Holidays, John Anderson.

Association members can download many of the conference presentations from the Members’ section of the FANZ website.

FANZ Past Chairs honoured at the Conference

During the last year the Board decided to recognise past Chairs of the Association and honour the commitment that they had made in the development of FANZ to become the Association that it is today. At a special ceremony during the Bay of Islands Conference, those Past Chairs in attendance were presented with a sterling silver lapel pin denoting their status. Other Past Chairs will be presented with their pins at appropriate occasions.

Those present were David McCulloch 1995-1997; Win Robinson 1999-2001; Robert Fowler 2001- 2003; Simon Lord 2003-2005; Estelle Logan 2008-2010.

FANZ Board Election Results

The result of the postal ballot for the vacant seats on the Board was announced at the Annual General Meeting that took place on the Sunday morning following the Conference.

Joining the current members, David Foster, Harris Tate Lawyers and Ian Robertson, New Zealand Post (who were not required to retire this year) were:

• Paul Brown – Paramount Services (reelected for a second term)
• Dawn Engelbrecht – Safe Kids in Daily Supervision (SKIDS)
• Callum Floyd – Franchize Consultants
• Brad Jacobs – The Coffee Club Chairman and Vice Chairman for 2012-2013

Under the FANZ Rules, the new Board elects the Chairman and Vice Chairman at its first meeting following the AGM. Elected for the current year at that meeting were:

David Foster – Chairman
Ian Robertson – Vice Chairman