If someone had told me in February this year that in a month’s time I would be leading a department that supports technology in 2,500+ stores and multiple offices across three regions (ANZ, Europe and Japan), as well as building and evolving a multi-billion dollar digital platform all from my home while the world was in lockdown, I wouldn’t have believed them.
Over the past few months, the Domino’s Technology Department has had to rapidly transform its online and in-store technology to meet international government requirements, and provide safe delivery and pick-up solutions for our team members and customers. At the same time, we have also had to mobilise our workforce around the world to work from home – something we never anticipated we would need to do, and had never tested.