Helping you navigate through these uncertain times


We know that many businesses and communities are being heavily affected by the challenging economic conditions created by the outbreak of COVID-19.

We are working shoulder-to-shoulder with businesses to assist them through this difficult period and do what we can to ease the pressure.

We encourage businesses impacted by COVID-19 to get in touch with us to discuss relief options. We’ve updated our website with essential information for employers about tax and super changes that have now become law following the passage of the Government’s Economic Support Package through the Parliament. Additional support is also available to employers to help keep on top of obligations for tax and super.




JobKeeper Payment

Enrolments are open for JobKeeper Payment which provides a wage subsidy to businesses that are significantly affected by COVID-19.

The JobKeeper payment ensures eligible employers remain connected to their workforce and will help businesses restart quickly when the crisis is over.

Before you start with your enrolment:

  • Check your business meets the eligibility requirements and can calculate the downturn in turnover.
  • Re-hire or re-engage employees you let go or stood down if you want to claim the JobKeeper payment for them.
  • Continue to pay at least $1,500 (before tax) to every eligible employee per JobKeeper fortnight.
  • If you are a director or a shareholder of a company, a partner in a partnership, or an adult beneficiary of a trust, check you meet the eligibility requirements and then consider whether you will nominate an eligible business participant.
  • Download the JobKeeper eligible business participant nomination notice (excluding sole trader) form and ensure one eligible business participant has completed the nomination notice and returned it to you. You don’t need to send this form to us, but you must keep it for your records.

Within 7 days of enrolling for JobKeeper, provide all your relevant employees with the Employee Nomination notice. On completion of this form and return to you, your employees will be eligible and you can claim reimbursement of wages paid to those employees (where they have been paid a minimum of $1500 (before tax) per JobKeeper fortnight).

If you meet the eligibility criteria for the JobKeeper payment, you can enrol, identify your eligible employee and make a monthly business declaration for the JobKeeper payment through:

  • ATO online services for individuals and sole traders accessed through your myGov account (sole traders only)
  • business Portal using your myGov ID
  • your registered tax professional.

Reporting through STP may support your JobKeeper payment application and help you meet your monthly reporting requirements for the subsidy. STP reporting enables eligible employers to notify of their eligible employees, their eligibility start and finish periods, and the amounts those employees have been paid, including any JobKeeper top-up. Read more in our JobKeeper guides.

Find out more

Cash flow boost

To help during the economic downturn associated with COVID-19, eligible businesses that employ staff will receive tax-free cash flow boosts totalling between $20,000 and $100,000.

The cash flow boosts will be delivered as credits in the activity statement system when you lodge your activity statements up to the month or quarter of September 2020.

The initial boost is automatically applied when you lodge your activity statements for the March to June 2020 monthly or quarterly periods and will generally be equivalent to the amount you withheld from wages paid to employees (PAYGW).  If you received initial cash flow boosts, you will receive additional cash flow boosts when they lodge your activity statements for each monthly or quarterly period from June to September 2020.

You don’t need to apply for the cash flow boost. All you need to do is lodge your upcoming activity statements and if you are eligible, the relevant cash flow boost amounts will be credited to your account.

The cash flow boost credit will first be used to reduce amounts owing from the same activity statement e.g. PAYGW and GST payable. If your PAYG and GST payable are less than the cash flow boost, the remaining credit will be refunded (generally paid within 14 days), rather than offset against any existing tax debts employers have.

Our website can help you determine if you’re eligible and provides a variety of examples where a business may not fall within the general eligibility criteria and still be entitled to the cash flow boost. You can also check out our Eligibility companion guide for an overview of how we determine eligibility.

Find out more about eligibility, the timing of lodgment, accessing the credits and what you can expect to receive at

Standing down employees

If you stand down employees you are not required to make payments to the employee for the period of stand down. Generally, as salary and wages are not paid during the stand-down period there are no pay as you go withholding (PAYGW) or superannuation guarantee (SG) obligations payable.

If you do pay monies to your employee during the stand-down period these will be connected with their employment and as such PAYGW and SG will be payable (subject to usual rules).

If you’re standing down employees and not taking part in JobKeeper, you won’t need to report anything through STP until payments to your employee’s resume. If you are taking part in the JobKeeper scheme, our website has all the information on meeting your JobKeeper reporting obligations using STP.

If you won’t be paying employees for some time, you can let us know that you no longer have a need to report via the Business Portal, phoning 13 28 66 or your registered tax or BAS agent can contact us. 

Superannuation guarantee quarterly payments – next due 28 July 2020

Although some tax affairs can wait, as an employer you still need to meet your SG obligations for your employees. 

By law, we can’t vary the contribution due date, or the Superannuation Guarantee Charge (SGC) payable where contributions to your employee’s super fund are late or unpaid.

If you can’t pay in full by the quarterly due date, pay as much as you can as this will reduce the SGC. If you miss the due date or were unable to pay in full, you will need to lodge an SGC statement to us. By lodging an SGC statement within a month of the quarterly due date, you will avoid additional penalties. If you can’t pay in full, we’ll work with you to set up a payment plan.

Find out more:

Superannuation guarantee (SG) amnesty

The superannuation guarantee amnesty is an opportunity to bring your SG obligations up to date without being charged the administration component or penalties. It applies to quarters between 1 July 1992 and 31 March 2018.

You will need to apply by 11.59 pm 7 September 2020 and any payments you make before this date can be claimed as a tax deduction.

We understand you may wish to apply for the amnesty but are concerned that, as a result of COVID-19, your circumstances may change and you will not be able to pay the liability. The law does not allow us to extend the amnesty period beyond 7 September. However, we’ll work with you to establish a payment plan that is flexible to help you to continue making payments.

If you already lodged an SGC Statement between 24 May 2018 and 6 March 2020, you’ll automatically receive the benefits of the amnesty and you don’t need to apply again. If this puts you in a refund position, we will issue the refund to you as quickly as possible. Make sure the ATO has your correct financial institution account details through the Business Portal.

For more information on eligibility criteria, benefits and how to apply go to

Fringe benefits tax

During these challenging times, you may wish to provide extra assistance to your employees, in addition to their normal employee entitlements.

Certain benefits are exempt from FBT when provided to your employees or their associates in an emergency situation, such as emergency health care.

If you’ve provided fringe benefits to your employees over the last 12 months, you may need to lodge an FBT return. The due date for lodging and paying your 2020 FBT return has been deferred to 25 June 2020.

To find about more about FBT exemptions in emergencies and whether you need to lodge, visit

Single Touch Payroll

We’ve extended the STP exemption for small businesses (19 or fewer employees) to report their closely held payees through their STP-enabled software from 1 July 2020 to 1 July 2021. Find out more at

Closely held payees include family members, directors or shareholders of a company, and beneficiaries of a trust.

If you have other (arm’s length) employees, you still have to report through STP for them.

Remember, employers with more than 20 employees need to make a finalisation declaration by 14 July each year.  Employers with 19 or fewer employees will have until 31 July to make a finalisation declaration for this financial year. Let your employees know they can access their income statement through ATO online services via myGov to complete their tax returns.

Trouble paying?

We understand current circumstances may make paying difficult for you.  If this is the case, we have a range of options to support you.

For more information about paying, go to additional support during COVID-19 and

Have we got your bank account details?

You should make sure that your financial institution account details are updated and correct via the Business portal, or by phoning us on 13 28 66.

If you are eligible for a refund or payment of any amounts, this will allow us to issue your refund in a timely manner.

Need help?

If you need assistance with your obligations as an employer, we’re committed to helping you.  It’s important for you to contact us as early as possible so we can work with you to find a solution and ensure you not only meeting your obligations but also accessing benefits you’re entitled to.

For more information around the support available for business and employers during these difficult times go to or phone our Emergency Support Infoline on 1800 806 218



Nadia is the acting Assistant Commissioner of the ATO’s Risk and Strategy – Employer Obligations portfolio. She is responsible for leading the ATO’s approach to supporting employers to meet their Superannuation Guarantee, Fringe Benefits Tax and Pay as You Go Withholding obligations.  Nadia has been with the ATO for 15 years and has undertaken a number of roles across Superannuation, Public Groups and International and Tax Counsel Network.