“ I luv my dog as much as I love you” – Yusuf Cat Stevens (1971) one of his first songs released. He had a great sense of awareness I think, about how much easier it is to love your dog than a human, no argument here ! Of course there is nothing… Continue reading Pets and Franchising: The Pet supplies, accessories, pet care and training sector
By Jay Westbury, CEO, Franchise Council of Australia (FCA) In a year that has seen both opportunity and uncertainty for Australia’s small business community, the Franchise Council of Australia remains steadfast in its mission: to promote the value of franchising and empower success for both franchisees and franchisors. This mission has never been… Continue reading Empowering Success: Franchising at the Heart of Australia’s Small Business Economy
As you would be aware, the Franchise Code of Conduct (‘Code’) has been amended, again, and by the time you are reading this article the new Code is now in force. I will try and summarise the changes, very crudely, in 5 points: No more Key Facts Sheet. Repetitive and not helpful.… Continue reading DO ALL FRANCHISED BUSINESSES NOW COME WITH A GUARANTEED ROI AS A RESULT OF THE 2025 FRANCHISE CODE OF CONDUCT AMENDMENTS?
With the cost of operations at historic highs, many Australian businesses are looking for ways to improve margins wherever possible. And according to Gareth Boyd, Head of Growth at the credit card comparison website CreditCardCompare.com.au, being more strategic about how you pay for typical business expenses is key to that. “In today’s tight… Continue reading How franchise businesses can turn expenses into rewards
By Jay Westbury, CEO, Franchise Council of Australia Running a franchise business is not easy, and in today’s environment, franchisees face challenges on multiple fronts—from rising costs and regulatory complexity to staffing shortages and economic uncertainty. While the recent interest cut helps including in boosting consumer confidence, we all know there’s a lot still… Continue reading Stronger Future for Franchisees: Policy & Recognition
Set your franchise up for success Are you starting a new franchise or busy being a boss running one? Check out our GST and BAS essentials (and extra tips) to help you stay on top of your tax obligations, including: using digital tools and software that can help you automate your business administration and streamline… Continue reading GST and BAS essentials for your franchise
A little while ago I wrote an article about Managing Costs to Maximise Profitability, but in all honesty, a cost-cutting manager is often a short-lived manager. Don’t get me wrong, a watchful eye on costs is always a good idea, but it’s not even half the battle. The driving force behind any business is of… Continue reading Maximising Revenue for Your Franchise Business
In the 1989 film Field Of Dreams, Kevin Coster famously hears a whispered voice tell him…”If you build it, he will come”. Well, in business that’s simply not true. Gone are the days when you could simply open your doors, slap a familiar logo on the storefront, and watch the customers flock in. Today’s franchise… Continue reading Franchise Fame: Why You Can’t Be a Wallflower in Today’s Market
Franchisees and franchisors are set to experience further changes to Australia’s Franchising Code of Conduct (Code) following an independent review last year. Following recommendations from former Deputy Chair of the ACCC Dr Michael Schaper, the new Code includes broad changes including a slightly simplified pre-entry disclosure process, a new requirement for franchisees to be provided… Continue reading Key changes to Australia’s Franchising Code of Conduct
Are customers loyal to your company or the person that represents it? It’s an important question to ask ourselves, yet it remains one that many companies don’t ask until they lose a salesperson or a key person and the customers who loved them. With most retail customers, we see that their loyalty is more to… Continue reading How to Cultivate Customer Loyalty With Your Franchise