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Safeguarding Your Retail Franchise from Chargeback Fraud

As we enter the third decade of the 21st century we move further towards what has been dubbed a ‘cashless society’. For consumers, card transactions provide a simple payment option that doesn’t require them to lug around spare change, and thanks to new technologies has become increasingly more secure.

But with more customers paying by card than ever before, it is important that retailers across the sector understand how the various laws and policies may impact their business.

Dominique Lamb is the CEO of the National Retail Association, she has extensive experience providing industrial relations and employment law advice to a range of small, medium and large businesses across a range of industries

The National Retail Association is Australia’s largest and most diverse industry association. As a not-for-profit organisation. Its mission is to support, inform, protect and represent the interests of retailers and fast food businesses, providing advice on issues such as employment law, industrial relations, training information, workplace health and safety issues, event details, advocacy and policy updates, HR advice and migration and visa issues.