I was introduced to Dr John P. Hayes when I met Michel E Gerber, so I knew he’d be an interesting subject when I interviewed him for my Franchise Radio Show. And John didn’t disappoint me. In fact I was so impressed with his published works that I give copies to all Franchise Simply clients and recommend they give a copy of ‘Take the fear out of franchising’ to all their prospective or new franchisees.
Over the years I’ve been involved in the franchise sector, I have seen some of the best and the worst on both sides—by the franchisor and by individual franchisees. The best have given us some of the most successful businesses and the worst, some of the most horrific, for everybody.