When Everything Changes, Change Everything

I recently heard that phrase from a colleague. It turns out it’s the name of a self-help book designed to guide individuals through a personal crisis, but it’s also the perfect way for organisations to think about COVID-19. Simply put, there has never been a better time to think about changing your board or organisational culture.

We all know that culture matters, according to McKinsey’s research of over 1000 organisations employing more than three million people, those with strong cultures (top quartile according to their Organisational Health Inventory) post a return to shareholders that is 60 per cent higher than those who are at the median and 200 per cent more than those in the bottom quartile.