Sometimes you meet someone and their confidence just radiates out of them. They seem self-assured, expressive, comfortable in themselves – like nothing could shake them. Do you want to know the secret to that kind of unstoppable confidence? The kind of confidence that helps you to pick yourself up and move on with purpose and… Continue reading The key to building confidence in yourself and help your business thrive
From small cafes and bakeries, to pizza taverns or Indian restaurants, to providers of fast take-away, to supermarkets and grocery stores big and small – the food and beverage industry is incredibly diverse. Its importance to the Australian economy is significant, with Government statistics released in February putting the accommodation and food industry combined as… Continue reading TRENDS AND OPPORTUNITIES IN A CHANGED MARKETPLACE
There are broken businesses littered across Australia’s economic landscape at the moment. Depending on where you are in Australia, the damage could be just battering and bruising or right up to needing life support. Stimulus packages, incentives, tax relief and rule flexibility will go some way to helping business owners re-build. But the most important… Continue reading RESILIENCE: THE SILVER BULLET FOR TOUGH TIMES
“Australian businesses are owed around $26 billion in unpaid invoices at any given time” – Martin Mane, Assistant Commissioner, Australian Taxation Office. As a franchise owner, I bet you’ve been owed money in unpaid invoices at one point or another. The existing challenges of keeping your business running is time-consuming without the added burden… Continue reading E-invoicing: A Better Way to Do Business
As automation and artificial intelligence change the business landscape, smart leaders and organisations are investing in the employee experience. A joint study by IBM’s Smarter Workforce Institute and Globoforce’s WorkHuman Research Institute found employees who ranked in the top quartile of their Employee Experience Index reported 23 per cent higher job performance, invested almost twice… Continue reading How Future-Focused Organisations are Prioritising the Employee Experience
As automation and artificial intelligence change the business landscape, smart leaders and organisations are investing in the employee experience. A joint study by IBM’s Smarter Workforce Institute and Globoforce’s WorkHuman Research Institute found employees who ranked in the top quartile of their Employee Experience Index reported 23 per cent higher job performance, invested almost twice… Continue reading How Future-Focused Organisations are Prioritising the Employee Experience
Technology often gets blamed for reducing productivity. It creates incredibly tempting distractions that take us away from focused work and lead us down black holes of time that we will never get back. But when used for good, technology can help us do a great day’s work. There are five stand out apps that can… Continue reading Five Apps That Will Turbo-Charge Productivity
Advice on improving and promoting the retail customer experience gets thrown around a lot these days, mainly because your customers can shop from anywhere. At a time, where sites like Amazon, eBay and ASOS are enabling people to purchase products with a tap of a button, traditional retailers need to step up their game and… Continue reading Retail Experiences That Will Keep Customers Coming Back
In the early days of e-commerce and online shopping, businesses were asking the question, “How can we make our website customer experience as good as the ‘real world’ experience?” Now it’s precisely the other way around. In the world of smartphones, social media, free shipping, online reviews, and a global marketplace, businesses are now facing… Continue reading Your Customers Have Changed – But Have You?
According to Gouldson Legal, people who are in the workforce are more likely in the last 12 months to have consumed drugs or alcohol than those who don’t work. And, according to Comcare, drugs and alcohol use by individuals is the cause of up to 15 per cent of workplace incidents leading to injury worldwide. With those… Continue reading To Test or Not to Test: Drug and Alcohol Policies in the Retail Workplace