Being Franchise Ready is relevant whether you’re considering franchising your own business or becoming a franchisee of someone else’s franchise network. Every business should be franchise ready. Not every business should or will become a franchise, but every business should be ready to franchise. This forces a business owner to systemise and remove the dependency… Continue reading WHAT DOES IT MEAN TO BE FRANCHISE READY ?
To One that Collaborates and Thrives Highly disconnected and disengaged employees don’t feel part of anything, have a low commitment and are usually only at work to do the bare minimum and collect their pay. Unfortunately, these individuals are common in Franchise teams everywhere today. When people lack emotional connection to their work, they usually… Continue reading Three Ways to Transform Your Disconnected Team
One of the benefits of purchasing a franchise is that you are building an asset for your family. However, it also means that they are likely to stay closely involved. Many franchisees find that working with family members is part-and-parcel of running their own business. Working with family can be a successful way to secure… Continue reading Franchising with your family: Tips for managing business and family relationships
Franchise: it’s a word that has unfortunately become synonymous with media scrutiny for bad employee management and treatment. Often it is the isolated stories that make headlines. Australia’s substantial and successful franchise economy is supported by one of the most comprehensive and effective franchising regulatory systems in the world. In our experience, most franchise businesses… Continue reading Franchise hacks to avoid the headlines
Australian franchise companies without a set solution for work health and safety (WHS) in place are faced with the potential of three major issues were an incident, a complaint or even a significant ‘near miss’ to occur: The franchisor and franchisee open themselves up to serious litigation and fines. Potential short-term, long-term or indefinite loss… Continue reading Anytime Fitness embraces cloud-based WHS platform
What’s it like doing business with your team? Do your customers come away feeling confident in your organisation and happy with the service they received? Contemplate for a moment the extent to which certain members of your team influence the quality of those experiences. The simple reality is customer experience is directly tied to the… Continue reading 6 Essential Ways To Influence Customer Experience Through People
How Uniforms Have Changed and What you Need to do to Stay on Trend What is your team wearing and what is that saying about your brand? First impressions count and dressing well is one of the few opportunities you have, to really stand out in the crowd. Customers will form their opinion on the… Continue reading How Uniforms Have Changed and What you Need to do to Stay on Trend
Territory – Do You Really Know What You’re Getting? A key part of franchising is for a franchisor to be able to offer some sort of territory to their franchisees. Most franchise systems in Australia and New Zealand rely on specific territories. A potential franchisee who has selected a franchise system and obtained a copy… Continue reading Territory – Do You Really Know What You’re Getting?
Are you buying a small business or a franchise business? What’s the real difference? To say Australia is a small-business economy is somewhat underselling the real impact small business has as an employer, exporter, importer and service provider. In the last financial year, Australian Bureau of Statistics data shows there were well over 2.2 million… Continue reading Are You Buying A Small Business Or A Franchise Business?
The 6 service mindsets to achieve a positive service culture Many argue that right now, we are more connected than ever before thanks to technology. But at what cost does this hyper-fast connection come? As franchisees, we more often than not, provide products and services to customers without ever having a face-to-face conversation. Our customers… Continue reading The 6 Service Mindsets To Achieve a Positive Service Culture