WHAT REALLY MOTIVATES EMPLOYEES

WHAT REALLY MOTIVATES EMPLOYEES

I often hear clients ask ‘how do we motivate our employees’, and I always think that phrase shows we are looking at employee motivation from the wrong end of the telescope.
FOOD AND BEVERAGE FRANCHISES: TRENDS TO WATCH OUT FOR

FOOD AND BEVERAGE FRANCHISES: TRENDS TO WATCH OUT FOR

The American owner of a Mexican restaurant on Auckland’s city fringe asked me to help him franchise his business. This was nearly 20 years ago. But the business didn’t last. It turned out that Kiwis just weren’t ready for Mexican food. Then everything changed. The...
SERVICE, MOBILE AND MORE FRANCHISES ON THE RISE

SERVICE, MOBILE AND MORE FRANCHISES ON THE RISE

As Australians settle into our ‘new normal’ at least for the foreseeable future as a result of the global COVID-19 pandemic, there are some clear trends emerging – in life, as well as franchising. Lockdowns, extended periods away from loved ones, as well as...