Categories: New Franchise Development

This article appears in the November/December 2013 issue of Business Franchise Australia & New Zealand   Have you ever been white water rafting? In 1994, my late husband and I decided to be adventurous and give white water rafting a go. We were on a short holiday. After all, we couldn’t take too much time… Continue reading Navigating the Rapids of Business

This article appears in the November/December 2013 issue of Business Franchise Australia & New Zealand   Couples celebrating their golden wedding anniversary (ie. 50 years together) often state that the secret to a long marriage is communication. Most franchise systems have been in existence for much less than 50 years, so it is unlikely that… Continue reading The 7 essential elements of Respect in a successful franchise relationship

This article appears in the September/October 2013 issue of Business Franchise Australia & New Zealand   There is little support for franchisees in managing the employment side of the business, according to new research from Griffith University. The research, completed by Dr Ashlea Kellner for her doctoral degree, focused on coffee franchise systems and found… Continue reading Approaches to managing employment

This article appears in the July/August 2013 issue of Business Franchise Australia & New Zealand No matter what stage of development your business is presently in, all small business owners want more revenue. That is always priority number one and to be honest, it should be. As the year starts to pass us by very… Continue reading Closing the gap between where you are and where you want to be

We are all familiar with the art of setting goals. Like most business owners, I’m sure by now you may have set some goals for the next six or 12 months. You have made a promise to yourself to do things differently, work more efficiently perhaps and of course make more money. Setting goals is… Continue reading Don’t just set goals, achieve them!

Franchisor training will teach you everything you need to know to be a successful franchisee right? Not quite. Business management skills are a key driver of franchisee success, yet many franchisees lack skills in this area, and it’s an area not often addressed in franchisor training. Why are business management skills essential for franchisees? Research… Continue reading Filling the franchisee skills gap

Would you like to attract and keep the best staff, have happy customers and a healthy bottom line? To achieve these things and more, the one thing you can’t avoid is showing good leadership. As the owner of a small business, you set the goals that everyone strives toward. You also set the tone and… Continue reading What it means to step up and lead

One of the biggest challenges facing Australia’s franchise industry is the need for improvements in the key area of franchisee training. Franchise systems need strong leaders to be the driving force in their franchisee’s ongoing learning and development. Franchisee training is an integral part of every franchise system. Franchisors are not just selling a business,… Continue reading Leading the way in training

Have you ever learnt to surf? Imagine you are learning to surf today. You arrive at the surf school and you meet your coach who will be taking you out for an hour or two. The lesson begins with the basics on dry land, well sand actually. In the beginning the surf coach gets you… Continue reading Business insights from a surfing lesson

Public relations or PR is one of the most misunderstood professions. Yet there is no more evidence of its power than the fact that Australian businesses spend almost $450 million with PR agencies each year. Around 75 per cent of news content is generated through PR, meaning that much of what you read in newspapers… Continue reading Holding the balance of (PR) power