A man with more than 20 years of mechanical engineering experience has taken the next step in expanding his future by taking on a full franchise in Welshpool in Perth’s industrial heartland with the national Hydraulink hydraulic hose and fittings group.
Ryan Whiteside is the new Hydraulink Welshpool franchisee located in the inner south-eastern Perth district that is one of the city’s main industrial areas, with a strong representation of companies supplying industries such as mining, construction, materials handling and the waste industry.
“I chose the national backing of the Hydraulink franchise model as I set out to do something different for myself, where I could grow a business with the strong backing, training and reputation of the Hydraulink brand,” said Ryan, whose new franchise joins more than 400 Hydraulink service outlets throughout New Zealand, Australia, Oceania and Asia.
“I have been dealing with Hydraulink for 10 years and their product has always been high quality and their service has always been good. I think customers like their positive, can-do attitude and the fact that they apply the same uniformly high standards of service and maintenance across all sites they deal with – either single sites or multiple sites.”
“I also like the fact they will go that step further to ensure service they not only fixes faults that customers want fixed immediately to maintain uptime, but also will work with customers to detect issues before they become troubles that might cause downtime or other issues in the future.”
Hydraulink service – best under pressure in the workshop or on the client’s premises
“I have good knowledge across all industries and, for me, thinking outside the box, will be helpful to all customers – extending from solving mechanical problems, to highlighting potential safety issues on their equipment.”
“This kind of in-depth mutual understanding needs to be done in a mutually respectful way, drawing on the customer’s expertise and combining this with your knowledge to work with them to get an ideal outcome,”
Ryan says the idea of joining the Hydraulink family of franchises appealed to him and his wife Tania “because of the interest and variety of work we get to do day-to-day and the opportunity to advance and really get out what you put in. This is a great incentive, as it keeps me driven and focused,” he said.
Hydraulink – which operates under the market signature “Best Under Pressure” – delivers essential hydraulic hose, fittings and safety-compliant and traceable service expertise to industries requiring prompt, quality 24/7 service either on or off site.
Ryan’s new franchise involves Canning City and adjacent areas, to which he seeks to bring more competition benefitting customers, giving them good service, competitive pricing and outstanding reliability. “It is important that customers know when they call me, they can continue on with their own work while knowing I am taking care of their Hydraulink job totally and leaving it 100 per cent completed.”
Hydraulink National Franchise Manager, Wayne Abbott says customers will welcome Ryan’s franchise because the quality of his work is already widely known. “He has built up a following as a professional who appreciates the needs of WA industry, including prompt and thorough service to optimise reliability and expedite maintenance and repairs, with all work performed to the same uniformly high standards wherever it is done, over one or multiple sites.”
“Like other members of our expanding WA franchise family, Ryan is strongly aware of the mandatory safety, compliance and traceability performance required in world-class businesses,” he said. “It is also very reassuring to customers that the Hydraulink people serving their needs are already familiar with the specialised requirements of their machinery and worksites.
“This is such a time saver, because customers are not having to use their time to train different people time and time again on sophisticated and specialised machinery found in the Welshpool marketplace.”
“And, the results speak for themselves. Ryan has made an excellent start to his franchise business. In just 4 months he has proven himself to be a highly valued member of the Hydraulink franchise team and is already growing his business.”
Hydraulink Welshpool can be contacted on 0448 740 349
Hydraulink Australia 1300 36 37 34
Hydraulink New Zealand 0800 80 66 66
For further information, please contact Daniella Laurenzi, Group Marketing Manager, Australia and New Zealand, Hydraulink, 123 Long St, Smithfield NSW 2164, ph 61-2-8785 4600, Daniella.L@hydraulink.com.au.