We chat with Optus’ newest Business Specialist about why she chose Optus. 

“Opening an Optus Business Centre is going to allow me to share my passion for the Optus brand as well as my knowledge of the Telecommunications Industry and infrastructure.”

Optus is committed to its vision of being Australia’s most loved everyday brand with lasting customer relationships and investing in its mobile network to deliver improved services to customers across metro and regional locations. 

Optus has successfully partnered with the Federal and State governments to enhance our regions through greater connectivity, sometimes delivering mobile connectivity for the first time to a number of remote and regional locations. 

Since 2015 Optus has increased population network coverage in the Riverina area from 48%, 3G/4G population coverage, to 98.8%, a testament to the $300M+ investment commitment across NSW each year. This investment is showcased by the seven new towers installed since 2018 highlighting how Optus continues its push into regional Australia to power greater options for our customers and choice to communities. 

In order to deliver the Optus Regional Network, Optus is expanding the footprint of Optus Business Centre specialists to service the needs of regional customers in these areas. Optus already has 29 Business Centres across Australia, with an additional nine planned over the next two years. Veronica Schultz, who recently joined the Optus family as Optus Business partner in Wagga Wagga, NSW, is helping service the telco needs of businesses within the Riverina district. We sat down with Veronica to understand her journey to becoming an OBC Partner, and why she said yes to Optus. 

Veronica was born and raised in Wagga Wagga, so she has a solid knowledge of the community and territory. You can feel that when you speak with Veronica. She is so passionate about her home town and surrounding region. 

Starting off in administration roles, Veronica moved into NBN infrastructure with her partner and gained significant knowledge of the NBN product when it was rolled out, and has been a key member of the Securitel family for six years.

Veronica is no stranger to the Optus brand, she has been an Optus retail customer for 20 years, and a business customer for eight years. The experience she’s had with Optus during this time has been second to none, and has developed strong relationships with the Optus team in the region. In her own words, “I have been with Optus for over 20 years, I have personally experienced the consistent network expansions that Optus has continued to provide to the regional areas. Optus’ dedication to their network, services and customers has always been what sets Optus apart from competitors.”

With the investment in expanding the regional network, and a clear gap for businesses in the Riverina, it was an obvious choice for Veronica to join the Optus team and service her local community. Veronica says “Optus has always had amazing value within their products, whether that’s through great plans for mobile devices or additional value for business customers with specialised services just for business customers.”

Whilst Veronica’s background wasn’t initially in telecommunications, the support she has received from the Territory General Managers, and Partner Sales Managers has meant a smooth transition to her new business. A key highlight for Veronica has been the dedicated training, and one to one support from the team at Optus to support her growth in Riverina. The Optus Marketing team have been working closely with Veronica to start to establish Optus Business Centre Riverina in the territory. On June 15 2022, the Wagga Wagga Chamber of commerce held their monthly business drinks at the new centre to showcase Veronica and her team, but also Optus’ commitment to regional centres. There were a number of chamber members at the event, and representation from SCA media, to showcase Optus Business in the region. 


Optus is currently seeking to expand their distribution network. As an Optus Business Partner, here are a few ways Optus will support you: 


  • Territory model with customer base to get you started 


  • Training and mentoring from our experienced Sales team 


  • Competitive commission structure 


  • Business and marketing support 


Optus knows running a business means having the confidence to take bold steps. It’s why they’re  committed to helping Australian businesses, big and small, take those steps more often. It starts with yes. 


Optus is committed to helping every Australian business have the confidence to say yes more often.  


To be the company we want to be, we know we need the right partners. 


Built to provide support to small to medium sized businesses, our Optus Business Centres offer tailored assistance and solutions to help local businesses make sound decisions.


As an Optus Business Partner, you will have access to: 


  • An assigned local customer base 


  • Proactive customer campaign activity to drive growth and retention from the base 


  • Pipeline of new acquisition opportunities 


  • Dedicated support resource for first 3 months 


  • Strategic marketing investment and on-line leads to drive brand presence in your local community 


  • Co-create a local brand, where you are the face of Optus Business 


  • Comprehensive business coaching and on-boarding program to set you up for success 


  • “Money can’t buy” incentive program to recognise and reward high performance for you & your team