Business Franchise Australia


Accor shelters Australia in fight against COVID-19

Accor, the largest hotel operator in Australia and New Zealand, is providing vital shelter in the midst of the COVID-19 crisis.

The company has transformed itself from providing a luxury service to crucial infrastructure, as Accor works with government authorities and community organisations, making its accommodation and services available to those most in need.

Accor hotels are sheltering;


·       Front-line health workers

·       The homeless and disadvantaged

·       Vulnerable families

·       Returning residents who are required to go into quarantine for 14 days


Accor Pacific’s Chief Operating Officer, Simon McGrath, said:


“Welcoming, protecting and taking care of others is at the heart of what Accor does best. We could not do this without the incredible people we have in our business. They are not only providing accommodation, but also pastoral care and kindness. We have never been more proud of our colleagues.”


Many Accor hotels are being utilised (Accor brands include: SO/, Sofitel, MGallery, Art Series, Pullman, Swissôtel, Grand Mercure, Peppers, The Sebel, Mantra, Novotel, Mercure, Tribe, BreakFree, ibis, ibis Styles, ibis Budget).


Simon McGrath continued, “We are working closely with Government to accommodate those who are required to isolate for 14 days, before they go back into our communities. Hotels are playing an essential role in this effort and the Department of Health is giving us guidance on how best to take measures to protect the health and safety of our teams and guests.”


Accor hotels across the world are also sending a message of love and compassion to their local communities by illuminating hotel rooms at the front of their building in the shape of a heart.