Business Growth Opportunity With Snap-on
Growth is always a consideration when business is going well and for Snap-on Franchisee Dan Pullen, having the option to build on his initial success has proved to be a winning formula.
After time working as a mechanic, Dan realised he was naturally inclined toward the customer relations side of the job and looking for a change, felt that a Snap-on franchise could be a more fulfilling job.
“I had the industry knowledge and only a little skill in selling but a Snap-on franchise seemed like the right fit for a rewarding career.”
After working with another Snap-on franchisee for three years, Snap-on provided Dan all of the information and support to make the move into his own franchise, one that he has grabbed with both hands.
“I make it all about the customers and relationship building. They are the reason I go out every day and enjoy every day. I work hard to provide the service and support they need and it pays off for my customers and myself,” said Dan.
With Dan’s growing success came the realisation there was scope to expand his operation to cover a broader rural region and with Snap-on support Dan purchased two additional mobile workshops.
“I now have three employees that directly run the mobile workshops, and I now ‘float’ between the team and customers as required. It enables me to maintain those strong customer relationships I have formed over the years but support my guys in their roles at the same time.”
“Guiding a small team is rewarding. Although the guys are great and run well independently, we share a central depot location for the trucks and have a weekly brief and communicate on a daily basis regarding what we are doing for the week, our latest offers and other learnings and information.”
Looking to the future, Dan believes laying a strong foundation now with his team will bring benefits, including the ability for Dan to head on holiday for a month and not have to worry about the business while he is away. Not being limited to a single truck, Dan is confident the expansion will prove to be a winning formula.
“The great thing is Snap-on has totally supported my growth. In fact it is the perfect programme to start your own business, the processes are so refined based on what works that if you run it the framework, it is easy to be successful. The skills you learn as a franchisee are lifelong learnings as well.”
“I enjoy my job and the future looks bright with Snap-on.”
Snap-on franchise opportunities are currently available in Australia and New Zealand, so to find out more about how you could transform your career and life with a Snap-on Franchise, take the easy to navigate Snap-on Discovery Tour by visiting www.snapontools.com.au
For further information please contact: Jos Roder | DBC2 PR Manager | Ph: (03) 9467 9988 | E-mail firstname.lastname@example.org
Snap-on Tools Australia and New Zealand For nearly 100 years, Snap-on Tools has been the tool of choice for more industry professionals around the world than any other. With unmatched quality, reliability, strength and technology, Snap-on is simply the best investment for your tool requirements. Snap-on is also one of the world’s leading franchise systems and entrepreneur Magazine has now ranked Snap-on as the No 13 ranked global Franchisor.