Covid-19 restrictions on franchise sector


As a result of the national cabinet meeting last night, the following business restrictions have been announced and will affect some franchise businesses. They include extending shutdown measures from midnight tonight to cover auctions, open house inspections, non-food markets, beauty therapy, tattoo parlours, spa and massage salons. 

Importantly, food retail for delivery, drive-through and takeaway is able to continue operating.

The following restrictions will be in place from tonight:

  • Food courts inside shopping centres – however, take-away will be allowed
  • Auction houses
  • Real estate auctions and open house inspections
  • Outdoor and indoor markets – excluding food markets
  • Beauty therapy, tanning, waxing, nail salons, massage and tattoo parlours
  • Amusement parks and arcades
  • Play centres, both indoor and outdoor
  • Community and recreation centres
  • Personal training will be limited to 10 people, with social distancing strictly enforced
  • Social and sporting-based activities, involving large groups
  • Galleries, museums, libraries and community facilities
  • Community clubs, halls and RSLs
  • Weddings are restricted to couples, the celebrant and witnesses (no more than five people)
  • Funerals have been restricted to no more than 10 people

The following businesses are already on restriction: 

  • Pubs, registered and licenced clubs (excluding bottle shops attached to these venues), hotels (excluding accommodation)
  • Gyms and indoor sporting venues
  • Cinemas, entertainment venues, casinos, and night clubs
  • Restaurants and cafes will be restricted to takeaway and/or home delivery
  • Religious gatherings, places of worship or funerals (in enclosed spaces and other than very small groups and where the one person per four square metre rule applies).


Hairdressers and barbershops will be allowed to continue, but social distancing must be strictly managed and time must be restricted to no more than 30 minutes.

Shopping centres will remain open, but retail premises will be limited to businesses not included in the list of restricted premises.

All international travel has been banned.

The government has also strongly encouraged people to work from home where possible.

Schools and childcare centres will remain open.


Government resources for businesses

The Federal Government and State and Territory Governments are providing information and support for businesses during the COVID-19 outbreak, including information on business restrictions. Please see the links below for relevant Federal, State and Territory information:

Federal Government Business Support Packages:

New South Wales:

Victoria: or plus a business hotline on Ph: 13 22 15.


South Australia:


Western Australia:

Australian Capital Territory:

Northern Territory:


Helpline for small businesses impacted by Covid-19

The Federal Government’s Business Hotline – 13 28 46 – will provide specialist advisers and extended hours to support small and medium businesses impacted by the COVID-19 pandemic.

Operations at the 13 28 46 Contact Centre will increase from five days per week to seven days per week, and provide an additional two hours a day of support outside standard operating hours for the first month, answering calls from 7.00 am to 11.00pm AEST.