Fastway Couriers have announced that its Launceston franchise is under new management. Now locally owned and operated by new Regional Franchisees, Tom Wendt and Rob Cadwallander, the Launceston team services the greater Launceston region, which includes Ulverstone, Invermay, Riverside, Burnie, Prospect and Devonport. The dynamic business owners have been familiarising themselves with the local region as Courier Franchisees, and getting to know the Fastway Couriers’ brand and business model.
Tom, Rob and the dedicated Launceston team are set to offer a refreshed and innovative approach to the service delivery in the region, with a strong focus on customer excellence and service consistency. Tom Wendt, Regional Franchisee at Fastway Couriers Launceston, said,
“We’re extremely excited to offer a unique and passionate approach, delivering the highest levels of courier services in our region. As soon as we got to know the Fastway brand, we wanted to get more involved. At Fastway, we specialise in offering competitive rates, personalised courier delivery and pick-up services for large and small businesses.”
“Launceston is a beautiful place that has become our home. It will be a pleasure to run our franchise and work with the local businesses and customers in our community, introducing them to a national network at an affordable price, with friendly and reliable service. We now have a great understanding of the Launceston region and our team members are local to the area. We can’t wait to see the impact that the Fastway network will have on Launceston,” said Tom.
Tom has a strong customer-focused background from his career in the aviation industry, with previous roles including recruitment and customer service at a private jet company and also Qantas. Tom commented on the new level of service that’s offered to customers at Fastway Couriers Launceston:
“We want to effectively represent the Fastway Couriers brand in Launceston and the surrounding areas, to ensure that everyone can enjoy the same level of service that Fastway around Australia. We’re bringing a new direction to the business in Launceston, with a high level of attention to detail and a focused approach to building the business by offering customers a loyal and trusted service they can rely on. We want to take Fastway Couriers Launceston to the next level.”
“Fastway Couriers Launceston offers a one-stop shop for all your courier requirements. We’re at the forefront of courier services, backed by a franchise system that has been in operation for the past 30 years and a comprehensive support office. As a result, we have access to some of the best scanner and track and trace technology. We have two manned depots in Launceston and Ulverstone with experienced, local depot managers and a new fleet of vehicles. Our entire team are experienced and have an excellent understanding of local requirements. We look forward to offering a consistent service and bringing our skillset to all businesses to the North West and right down the coast,” said Tom.
Rob, who has an entrepreneurial background, having owned and operated three coffee shops and a restaurant in New South Wales, said of the new courier venture in Tasmania,
“Fastway Couriers Launceston offers next day delivery into Hobart and local delivery into Ulverstone, Prospect and Somerset. At Fastway, we provide a low cost, reliable, local, short-haul and national courier distribution service across key regional and metropolitan locations throughout Australia. Customers are provided with full parcel tracking online 24/7, timetabled service, up to $1,500 limited liability coverage at no extra cost, nationwide coverage, no hidden fees or charges and easy to use system.”
“We also have exciting opportunities for entrepreneurial locals who would like to operate a Courier Franchise, which service industrial, commercial, residential and retail areas including Launceston City, Ulverstone, Devonport and Burnie. Our Courier Franchisees enjoy a guaranteed income package for a defined period, low start-up costs, a perpetual franchise agreement, an exclusive territory, no weekend work, easy to operate business, unparalleled support and training, an award winning franchise system.”
“We’ve got lots of announcements coming up in the next four to six months, so stay tuned. We look forward to delivering the best level of service, getting to know all of our customers and spreading the word about our excellent service offering to new customers too!” said Rob.
Richard Thame, CEO of Fastway Couriers Australia, said,
“I’m delighted that Tom and Rob have joined the Fastway Couriers’ network. Their meticulous planning, attention to detail and strong business backgrounds will be invaluable to their success in Launceston. Their passion for customer service and offering excellent service to their customers is a welcome addition to our growing network.”
To find out more, visit www.fastway.com.au/launceston