While many franchisees go it alone, sometimes having a partner can yield great results. Trenton and Nikki Ebner from Jim’s Pool Care Glenelg really illustrate what it means to be a power couple. These two have won back-to-back National Jim’s Awards for their Jim’s Pool Care Franchise, being named Best Franchise in Australia.
They have also won the Best Mobile Service Business in South Australia at the SPASA Australia Awards of Excellence. These Awards of Excellence are the swimming pool and spa industry’s highest prestige award ceremony, with nominations from across Australia, showcasing the best achievements in design, construction, manufacturing, supply, retail, products, and services.
Over the past few years, Trenton and Nikki have really excelled in their business and their efforts have not gone unnoticed. They say that the key to their business growth has been to focus heavily on amazing customer service which has led to good customer retention and plenty of referrals. This will be important if times get tough.
They have received many national and internal awards from the Jim’s Pool Care Group, and we are sure that they will continue thriving in their business. Here is what Trenton and Nikki had to say about their recent win at the SPASA Awards of Excellence:
‘What a 24 hours we had last year when we were awarded the Gold Award for Best Mobile Pool Service in SA by our industry body SPASA. We were extremely humbled by this award and grateful at the same time for our little team of 3, all our amazing customers and our support network of colleagues (friends).
Congratulations to this amazing franchising power couple and well done on your efforts. This all goes to show that working hard as a team and being committed to your customers, really does pay off.
If you’re interested in finding out more about operating a Jim’s Pool Care Business, visit www.jimspoolcare.com.au to find out more.