Qualtrics announces line-up for CXweek 2016

CXweek 2016: the world’s largest online customer experience event

Following the success of the inaugural CXweek in 2015, Qualtrics will be running the world’s largest customer experience event, CXweek 2016. The online event will run from May 16 to 20, 2016. The theme is: Customer experience is the new battleground: Learn to win.

CXweek will feature insights from over 30 leading customer experience brands and thought-leaders, including Disney, Airbnb, American Express, Forrester, Zappos, Audi, Tempkin Group, Bain & Co., Hollard Insurance, ARUP, and The Holla Agency.

Attendees will learn practical strategies to improve customer experience through how-to webinar sessions, templates, and downloadable content. Session topics will include: building a vision, executing your vision, changing your culture, and achieving and communicating results.

Bill McMurray, Managing Director, APAC, Qualtrics, said, “CXweek aims to raise awareness about how customer experience plays an important role in achieving business success. The event brings together world leaders in customer experience and gives attendees insights and best-practice advice that they can implement in their organisations.”

For more information about this free online event, and to register, visit http://cxweek.com/