Subway

A Passion for Great Quality Fresh Food, Served Fast for Guests’ Busy Lives.

Subway started as a single sandwich shop in Connecticut, USA, in 1965 and has since grown to a network of more than 40,000 restaurants worldwide.

Across Australia and New Zealand, Subway’s 1600 individually owned and operated restaurants serve more than 1.6 million guests every week

One of the major benefits for franchise owners in the Subway community is the freedom of running their own business, with the backing and support of a global brand with a 50-year history. 

Food fresh from local growers

A commitment to fresh, nutritious food and wellbeing underpins the brand’s success.  Subway is one of the largest investors in fresh Australian and New Zealand produce and takes pride in the provenance of its ingredients.  Ingredients are sourced locally, supporting close to 90 growers in communities across the country. With fresh veggies sliced in-restaurant and bread baked on-site, Subway’s freshness and quality is on display every day in every restaurant.

Changing flavours to meet changing tastes

Subway is dedicated to listening to and meeting the expectations of guests and has recently revitalised its menu to reflect the changing palates of Aussies and Kiwis.  From a humble submarine sandwich shop to the largest quick-service restaurant network in the world, Subway now offers a diverse range of contemporary options that cater to the vast needs of guests. In Australia and New Zealand Subway guests can now enjoy a new revitalised menu featuring delicious toasted paninis, freshly-made salads, traditional and hot grilled wraps, as well as iconic submarine sandwiches.

Convenience and technology

Subway is also meeting guests’ expectations of more convenient ways to eat, whether on the run, a meal at home or a party with friends. Subway’s online ordering and catering options provide a range of ways for guests to access high quality, ‘better for you’ options.

Along with greater convenience for guests, Subway’s range of technology, including a mobile app, loyalty program and e-gifting platform also provides franchise owners access to new revenue streams.  Subway has also launched a successful partnership with UberEats third-party delivery service within the past year, providing restaurants with the chance to appeal to a growing number of consumers who order-in.

Supporting Subway’s people

Subway is a network of small-businesses run by families and individual entrepreneurs. The unique operating model provides dedicated business development teams in the field to support franchise owners from pre-purchase through to the day-to-day management of their restaurant.  To assist owners in managing the fast-paced nature of the retail food industry, Subway provides a suite of resources and training tools, as well as regular business management support.

With more than 15,000 people working in Subway restaurants across Australia and New Zealand, the brand continues to attract talent from a range of ages and backgrounds through its My Subway Career portal. 

One of the greatest challenges for any business is developing, managing and supporting its employees.  Subway has developed a world-class training program, the University of Subway, covering everything from slicing fresh vegetables and preparing food, to cleaning restaurants, serving guests and restaurant management. This industry-leading tool is designed to grow restaurant employee capability and deliver professional development, allowing life-long career opportunities for Sandwich Artists, team leaders and managers.

Supplying restaurants

High-quality, cost-effective products are required for any business to remain profitable. Another feature of Subway’s unique operating model is the independent company that procures all food, equipment and services used in its restaurants.  Unlike many other franchise systems, Subway franchise owners are shareholders in and elect peer representatives to govern this company, which sits separate from the brand.

Giving back to local communities

Subway is a brand invested in people and communities.  Subway partners nationally with Foodbank Australia and KiwiHarvest, to help raised much-needed funds to fight food insecurity in our communities. Last year alone, more than 450,000 meals were raised in Australia and New Zealand to help feed the hungry.

Subway’s vision

The quick-service restaurant category is an exciting and dynamic industry, offering fantastic opportunities for franchise owners.  Subway offers support through a proven franchise model, with a 50-year global legacy and more than 30 years of success in Australia. 

If you’re hungry to join a brand that is not only passionate about its people and fresh food but also passionate about building better communities – take a fresh look at Subway. 

For more information visit: www.subway.com