Business Franchise Australia


Top performing franchise partners awarded at Poolwerx International Convention

Poolwerx has capped off its 25th annual convention in Fiji with a gala night recognising and rewarding its best established and upcoming Australasian franchise partners.

Franchise partners from Australia and New Zealand celebrated the awards as part of a three-day convention at the InterContinental Fiji Golf Resort and Spa.

Poolwerx CEO and Founder, John O’Brien, said the awards recognised the effort and success of franchise partners and their teams across a range of categories, including technical, brand, retail, B2B and innovation excellence, as well as retail, mobile and B2B sales.

“The calibre of our franchise partners was evident at the awards ceremony, with several winning multiple award categories,” Mr O’Brien said. “This year, the winners of our national Franchise Partner of the Year award were Shann and Ged O’Sullivan from Coffs Harbour, who also took out the Top National Mobile Sales Award. They have consistently performed well, winning the top franchise award for NSW three years in a row prior to the big win this year.”

Mr O’Sullivan said the win, which includes a $10,000 overseas trip, was recognition of their hard work and the outstanding contribution of their team, which has grown to 14 since they started the business as a small three-person operation 11 years ago.

“We now employ 14 locals across two retail stores and seven mobile pool servicing vehicles,” Mr O’Sullivan said. “For us, the award represents what you can get out of franchising if you put in the hard work and follow the systems.”

Mr O’Brien said Poolwerx also awarded their up-and-coming pool technicians, retail salespeople, rising franchisee stars and most improved people.

“A number of our franchise partners and their team members have achieved success in a very short period of time and the awards recognise their passion for the pool industry,” Mr O’Brien said. “This year young Bathurst Pool Technician Mitchell Thornberry has taken out the national New Pool & Spa Technician of the Year award, less than a year since he took up the new full-time role.”

Mr Thornberry, who works at his parents’ Poolwerx Bathurst franchise, said growing up he had seen first-hand the potential for a career and business in the pool industry.

“My parents started their mobile pool servicing franchise in 2012 and have achieved around 18-20 per cent annual turnover growth each year since then,” Mr Thornberry said. “I wanted to be a part of that and I saw that pool servicing was a specialised trade that offered a career pathway and the opportunity to work on a variety of jobs.”

Mr O’Brien congratulated this years’ winners on their dedication to providing outstanding service in both the retail and mobile pool and spa servicing sectors and in achieving personal business success.

“All of our winning franchise partners and team members are prime examples of what can be achieved when your vision is strong and you focus on providing a top customer experience,” Mr O’Brien said.