Technology is increasingly shaping our lives. Even simple traditions – like going out for a meal – now involve the digital world. Online ordering, cashless payments and virtual brands are now commonplace in venues across the country.
From restaurants, bars and cafés to bakeries, foodcourts and food trucks, food and beverage franchisors are mastering the art of service with a virtual smile; offering customers what has essentially always been a physical dine-in experience with increasingly contactless, yet connected, capabilities.