This article appears in the September/October 2013 issue of Business Franchise Australia & New Zealand Did you know that Australians spend over 135 billion dollars on food and beverages every year? Or that Australians drink over one billion cups of coffee in cafes, restaurants and take away outlets? Then what are you waiting for?… Continue reading Food & Beverage feature
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Archives: Expert Advices
Experts and reviews
Understanding your team and how it works
This article appears in the September/October 2013 issue of Business Franchise Australia & New Zealand Becoming the owner of a new franchise business, or taking over an established franchise business, can be a very stressful time for everyone involved. You might need to employ and train an entire team of new staff members, or… Continue reading Understanding your team and how it works
Four steps to handling complaints
This article appears in the September/October 2013 issue of Business Franchise Australia & New Zealand The main lesson that I have learnt in my time in the franchising world is that the most important part of success for the enterprise is looking after the customer. The best measure of success in a business is… Continue reading Four steps to handling complaints
Create value in your retail experience
This article appears in the September/October 2013 issue of Business Franchise Australia & New Zealand Are we still hanging on to our central mission as retailers; our stores are simply there to “sell stuff”? As consumers change their shopping habits and seek experiences and solutions, this central mission is fast becoming oldfashioned and an… Continue reading Create value in your retail experience
Franchisees at risk of false billing scams
This article appears in the September/October 2013 issue of Business Franchise Australia & New Zealand False billing, overpayment and email hacking — scams are hitting franchisees and small business owners in more ways than one. New research conducted by Curtin University found that one in eight small businesses surveyed lost between $100 and $10,000. It… Continue reading Franchisees at risk of false billing scams
Trends in Franchising
This article appears in the September/October 2013 issue of Business Franchise Australia & New Zealand Change is a constant and franchise businesses are not exempt. The economic climate, global financial crunch, changes in legislation, competition, technology and taxation, amongst many other factors, can shape how franchises will operate in the future. Successfully responding to change… Continue reading Trends in Franchising
Get to know: Franchising Code of Conduct
This article appears in the July/August 2013 issue of Business Franchise Australia & New Zealand Every savvy franchisee should be aware of their rights under the Franchising Code of Conduct (the Code). This mandatory industry code sets out the legal rights and obligations of all participants in the franchising industry, and assists you in making… Continue reading Get to know: Franchising Code of Conduct
How will major changes to the Code affect the franchise sector?
This article appears in the July/August 2013 issue of Business Franchise Australia & New Zealand The recent release of the Review of the Franchising Code of Conduct provides a valuable insight into what the future of franchising in Australia might look like. The 18 recommendations made by reviewer Alan Wein offer a range of proposed… Continue reading How will major changes to the Code affect the franchise sector?
Common Facebook marketing mistakes and how to avoid them!
This article appears in the July/August 2013 issue of Business Franchise Australia & New Zealand Many franchisors already understand that depending on the location, each of their business owners may warrant a separate social media page. Although a lot of marketing guidelines may be set for you by your franchisor, as a franchisee, you can… Continue reading Common Facebook marketing mistakes and how to avoid them!
Planning for growth and success
This article appears in the July/August 2013 issue of Business Franchise Australia & New Zealand Planning to grow your business? Then give yourself a greater chance of success by developing a robust plan rather than just ‘winging’ it. The Importance of Planning Planning is important because it helps you work smarter rather than harder. It… Continue reading Planning for growth and success